Importing Nintex Promapp Training History gives Completion has already been registered Error

Issue

When importing the Training History, the following error may be received:

Training <Training Unit name> completion for Janine O'Laughlin has already been registered on <date>

Resolution

1. Check the Training Unit for a completed training for that user - if no training is shown, the training for this user was likely marked off as "Not Attended" and is therefore not visible in the training screen
2. Add the user to the training unit manually:
   • Schedule the user to a training in the Training Unit for a different date to the date required (You may not be able to schedule a training for the same date as the training was completed)
   • Sign off the Training from the Dashboard and give it the date the training was actually completed