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Workflows Become Stuck When Creating a Document using Office 365 Create List Item Or Document Set Action

  • Mar 26, 2021 9:08 AM UTC
  • Feb 12, 2023 9:31 AM UTC
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Issue

Workflow gets stuck when trying to create documents using custom templates with Create List Item Or Document Set Action.

 

Resolution

Save and close the template document if it has been opened from the SharePoint library. Otherwise this will cause the workflow to become stuck and not progress as the template file is still open by a user.