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Nintex Forms for Office 365 App Error: User Access Token Redemption Failed For Site Using App With Host Name formso365.nintex.com

  • March 26, 2021
  • 0 replies
  • 344 views

KB_Admin
Nintex Employee
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Issue

When attempting to access the Nintex Forms for Office 365 app, the app errors with the message: "User access token redemption failed for site https://SiteURL/ using app with host name formso365.nintex.com 400 (BadRequest) response received from OAuth endpoint."

 

Error Code

User access token redemption failed for site https://SiteURL/ using app with host name formso365.nintex.com 400 (BadRequest) response received from OAuth endpoint.

 

Resolution

White-list *.nintex.com within the firewall that does 'Man in the Middle' encryption/decryption for the corporate network.

 

Additional Information

This can also result in the Nintex Workflow for Office 365 app hanging on "Connecting to Site."