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Error "Sorry, we're having trouble reaching the server."

  • March 26, 2021
  • 0 replies
  • 44 views

KB_Admin
Nintex Employee
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Issue

When an external email address is configured in a Assign a Task workflow action, the following error occurs:
Sorry, we're having trouble reaching the server

 

 

Resolution

Configure the Assign a Task action with an email address within the Office 365 tenancy.

 

Additional Information

Email recipients in Assign a Task action are restricted to those with email accounts in the Office 365 tenancy.

 

Related Links

Help File - Assign a Task