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Print to PDF Is Not Showing Images

  • Sep 12, 2018 2:06 PM UTC
  • 5 replies
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I have a form with our company logo in the top corner.  This form is to be printed as a pdf, then sent to an external entity.  The logo image does not show on the pdf.  I have searched other forums, and the most recent thing I found was that Nintex was aware of this as a bug, but that was several months ago.  I'm wondering if anyone has come up with a solution or workaround.

Best answer by dkrafft

I figured out how to use the SVG.  Instead of just using the SVG image, I used the SVG code, with the image embeded, and it seems to be working now.

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5 replies

Forum|alt.badge.img+1
  • Nintex Partner
  • Sep 17, 2018 11:02 PM UTC

It appears from the documentation that SVG format is supported.  Convert your image to SVG and it should work.

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  • Author
  • Sep 19, 2018 8:17 PM UTC

I've tried that and am still getting the same results.  Logo appears fine on the form online, but when clicking Print to PDF, the logo appears as just a box with the alt text.

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Forum|alt.badge.img+5
  • Oct 3, 2018 6:02 AM UTC

Hi David,

I am using .png format, and print pdf using the function : window.print();
it's work for me.


Hope this can help you

Regards,
Reva Eka Patria

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  • Author
  • Answer
  • Oct 3, 2018 12:56 PM UTC

I figured out how to use the SVG.  Instead of just using the SVG image, I used the SVG code, with the image embeded, and it seems to be working now.

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Forum|alt.badge.img+8
  • Nintex Partner
  • Mar 7, 2019 4:06 PM UTC

For use the "print to PDF" is not showing the images as well.

We are using responsive forms. Does it work for you guys? 

 

I tried both Chrome and IE. For the image formats I tried SVG, PNG as well as JPG. None are successfull :smileysad:.

 

Thanks, 

Glenda

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