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Email multiple external recipients

  • Dec 12, 2016 10:35 PM UTC
  • 8 replies
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Chris_Ben
Nintex Employee
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Hi team,

 

Does anyone know how to send an external email from o365 to multiple external recipients?  I'm not sure what data type to use.  I've tried a semi colon delimited text variable, dictionary and collection variables.  All throw an exception with the error:

 

RequestorId: f461f2f8-3567-47ef-0000-000000000000. Details: System.Activities.Statements.WorkflowTerminatedException: SharePoint operation 'GetUsersByGroupNameAsync' did not return successfully. Status Code: [InternalServerError]{"odata.error":{"code":"-2146232832, Microsoft.SharePoint.SPException","message":{"lang":"en-US","value":"Group cannot be found."}}}

 

Cheers,

Chris

Best answer by TomaszPoszytek

Chris Ben‌ of course you can do it. However to achieve that be aware of two things: first, that you declare the list of recipients as a text variable, emails delimited with semicolon (onuser@mail1.com;user2@mail2.com;user3@mail3.com), that you then put in the action's "To:" field. Second one, which I faced and almost made me crazy - "External email" does not trim the values. So be sure there are no spaces in the string. Mails have to be delimited but without a single space .

Regards, Tomasz

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      8 replies

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      • fhunth
      • Dec 13, 2016 2:14 AM UTC

      The help information (Send an Email ) does not mention that you can set multiple values, so it's sure that it is not currently available.

      In that case you could make a loop and send an email inside your loop

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      Chris_Ben
      Nintex Employee
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      • Chris_BenNintex Employee
      • Author
      • Nintex Employee
      • Dec 13, 2016 4:36 AM UTC

      Yes, I suspect so too Fernando.  Actually the documentation doesn't say either way so I guess we have to assume it only accepts a single recipient.  Anyone else know for sure?

      Cheers,

      Chris

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      TomaszPoszytek
      Forum|alt.badge.img+17

      Chris Ben‌ of course you can do it. However to achieve that be aware of two things: first, that you declare the list of recipients as a text variable, emails delimited with semicolon (onuser@mail1.com;user2@mail2.com;user3@mail3.com), that you then put in the action's "To:" field. Second one, which I faced and almost made me crazy - "External email" does not trim the values. So be sure there are no spaces in the string. Mails have to be delimited but without a single space .

      Regards, Tomasz

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      Regards, Tomasz Poszytek
        Chris_Ben
        Nintex Employee
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        • Chris_BenNintex Employee
        • Author
        • Nintex Employee
        • Dec 14, 2016 8:18 PM UTC

        Tomasz, you are a legend.  My variable was delimited with a semicolon and a space.  After a quick RegEx to remove the spaces, I'm up and running.  Thanks!

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          TomaszPoszytek
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          I'm glad that I helped you. I even raised a ticket at Nintex after many hours of trying to solve it on my own, then I received their workflow where they proved it is working fine and then after comparing the strings I noticed the spaces. After removal it works ok.

          I asked Nintex to make a correction to the O365 backend code, so that it is not vulnerable and trims the strings, but it was just a month ago.

          Funny thing is that when using "internal email" option spaces do no harm

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          Regards, Tomasz Poszytek
            Nintex Partner
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            • andrewgNintex Partner
            • Nintex Partner
            • Dec 16, 2016 5:17 PM UTC

            I'm so glad you found that and also posted here how to solve this. Great job ‌!

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              juandyer
              • juandyer
              • May 3, 2019 8:44 PM UTC

              I'm having this very same issue at the moment and trying to apply the solution suggested by Tomasz. Can someone point me to details as to how can I "declare the list of recipients as a text variable"?

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              • karim_h
              • Sep 5, 2019 9:47 AM UTC

              And three years later it is still not fixed by Nintex. Thanks for your help.

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