Hi I think I am getting confused with this so would welcome some advice In my assign task I store the Task Item Id in a variable. Is this the best way to retrieve comments (rejected) : http://help.nintex.com/en-US/O365/Default.htm#O365WorkFlow/Getting to know NWO/Storing task form comments to variables.htm I notice the comments could be formatted as a Json dictionary so does this needs special handling. The reason I ask Is I keep getting exception that hang my workflow and impede myprogress Alternatively do I "Insert a Reference" to capture current or all approver comments.

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Capture Assign Task approval comments for use later in an email

10 years ago
Jul 21, 2016 10:01 AM UTC
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westerdaled

Hi

I think I am getting confused with this so would welcome some advice

In my assign task I store the Task Item Id in a variable.

Is this the best way to retrieve comments (rejected) :

http://help.nintex.com/en-US/O365/Default.htm#O365WorkFlow/Getting to know NWO/Storing task form comments to variables.htm

approver comments.PNG

I notice the comments could be formatted as a Json dictionary so does this needs special handling.

The reason I ask Is I keep getting exception that hang my workflow and impede myprogress

Alternatively do I "Insert a Reference" to capture current or all approver comments.

Best answer by westerdaled

I did a query list Workflow Task in the end and used the GUID = ApproveTaskId . The comments appear to come back in a collectication var with a single entry.

Daniel

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W

+9

westerdaled
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10 years ago
Jul 22, 2016 2:11 PM UTC

I did a query list Workflow Task in the end and used the GUID = ApproveTaskId . The comments appear to come back in a collectication var with a single entry.

Daniel

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quno
9 years ago
Aug 10, 2017 11:52 AM UTC

I also struggled with the list lookup method you described in your first post. Turns out, the task field you want to store in a variable is called "Comments", not "Approver Comments".

However, when configuring the Set a variable action, you'll notice there is no "Comments" field in the drop down.

To get round this, publish the workflow, run it so it creates the task at least once and then open your workflow in the designer. You'll notice the "Comments" field now appears on that same action.