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Emails triggered through workflow cloud are delayed

  • May 16, 2019
  • 1 reply
  • 12 views

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I am trying to set up email notification through Nintex Workflow Cloud for Salesforce and it takes 5 mins for the workflow intances to appear it failed or completed. I see the email if completed, is there any setting we can change to make the email sent as soon as the event is triggered? 

1 reply

  • Nintex Employee
  • May 16, 2019

@NilaS - Nintex Workflow Cloud polls your Salesforce instance every so often to look for new events that will trigger a workflow. Because of the polling, there may be a slight delay from when the event happens, to when the workflow is kicked and you get your email notification.