I use Docgen to email out letters to students. Is there an add-on report option to track who has opened the email and or viewed the DocGen attachment?
Are there any Nintex Salesforce Reports to monitor deliverability
- Nintex Employee
Hi,
If you deliver the file using a Salesforce HTML template, the 'opens' can be tracked inside of Salesforce in the email activity. Unfortunately this is limited to just the email reads, not the document opens.
Best,
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How do I go about using the Salesforce HTML template? I'm using an attachment in the emails.
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Hello,
I've been using Docgen to email PowerSchool reports with final grades to students. Is there any template to check the time for opening documents? Thank you.
Stefan
FAQ: Guidelines for Configuring Deliverability Settings for Emails Sent from Salesforce
https://help.salesforce.com/articleView?id=emailadmin_deliverability essaydune
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