Skip to main content
Nintex Community Menu Bar

Workflows not launching after form submission post-deployment.

  • August 9, 2016
  • 0 replies
  • 5 views

Forum|alt.badge.img+10


 

Symptoms


Workflows not launching after form submission post-deployment.
 

Diagnoses


Reviewing the Error Profiles in Management revealed the following error: "Could not find a SmartObject named: PDFFile . ServiceName: PDFConverterService ServiceGuid: Message: SmartObject [PDFFile ] could not be found. ServiceName PDFConverterService" (note the spaces after the SmartObject name).
 

Resolution

After recreating the related PDF Conversion Workflow events, the Workflow began to launch as expected.