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Workflow unable to update item for some content types

  • January 14, 2020
  • 0 replies
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I have created a new content type, with 1 person field to use as a new BASE Content Type.

 

I have then create 2 additional Content Types (CT1 and CT2). (more to be created once I can fix this).

 

- CT1 has one additional text field

- CT2 just inherits from the BASE Content Type

 

I then have a workflow that will simply ask for approval, and this workflow is working perfectly for both CT1 and CT2 items.

 

I then add an Update Item or Set Field Value action to set the TITLE field (inherited from the Item content type). I am creating a string from the YEAR plus the Item ID (e.g. 202010 for item 10).

 

This works perfectly on CT1, but I get error messages on CT2 (Failed on Start (retrying)).

 

The error behind this is "The workflow could not update the item, possibly because one or more columns for the item require a different type of information."

 

I'm not sure how this can be happening, as both CT1 and CT2 follow the same path for the workflow.

 

The Title field is available for both CT1 and CT2 (as it's inherited from Item).

 

I've tried to use the Commit changes action before and after, but doesn't seem to work.

 

Any ideas? I am pulling my hair out here as to why it would work for 1 but not the other.