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Workflow not always starting on creating new item in task list

  • April 8, 2019
  • 1 reply
  • 17 views

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Hi all, 

 

I have a list (A) with a workflow (A) that starts automatically on new items and creates flexi tasks.

I have another workflow (B) starting on new items being created in the workflow task list (B). This will get the task item ID and also generates a hyperlink to said task, to be written back to corresponding list columns on list A.

 

This provides me with 2 solutions:

1. users can access tasks from list A. 

2. users can change approver roles from list A, by changing a corresponding field and staring another workflow (C) that will use a web service to delegate the task to the new approver based on the task ID.

 

However, we have now received errors from workflow C. It turns out Workflow B has only started sometimes! It should start automatically on each new task item being created in the task list but somehow this doens't always happen. And without a task ID I can't delegate the tasks...

 

I cannot find any logic behind it. Everybody has edit rights and the permission to view all items on all lists.

 

Any suggestions? Thanks!

1 reply

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  • May 30, 2019

The workflow may not run when an item created using another list workflow, may be you need run the List B workflow using a webservice from list A workflow.