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Web designer will not open

  • December 15, 2016
  • 0 replies
  • 4 views



 

Symptoms


Web designer will not open
 

Diagnoses


When attempting to use the web designer, the following message appears:
(see attached screenshot as well)

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
 

Resolution

Issue:
Web designer will not open.

Diagnosis:
Found that workflow web.config was corrupted. Deleted file and repaired Smart Forms.

Resolution:
After deleting web.config file and repairing Smart Forms, everything is working.