Symptoms

Users are being disable in identity.identity in multiple domain
 

Diagnoses

1. Client has multiple domains
2. ADUM log show

"2017-03-11 13:18:28::249", "Error", "GetUser:MemberOf in Cross Forest", "There is no such object on the server.
", " at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.DirectorySearcher.FindAll(Boolean findMoreThanOne)
at System.DirectoryServices.DirectorySearcher.FindOne()

Hostserver and Adum log uploaded as Archive.zip
 

Resolution

1. Turn on "Ignore Foreign Principal" via Workspace.
2. Restart K2 blackpearl service.