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Two type of escalation

  • July 24, 2019
  • 3 replies
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Hi all!
I need your valuable help and tips.
I'm developing a workflow that, if not approved in 10 business days, three flexi tasks, must be completed automatically.

Also these 3 flexi tasks also have escalations .. the tasks must be escalated to the head of the approver in case of being due.

How could I implement this?

Flexi tasks only have one type of scaling at a time:
Delegate the task to the approver's manager OR Complete the task after 10 days, but not both.

 

Thanks for helping!!

3 replies

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  • July 24, 2019

When is the due expiration?

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Hi! It's variable.
For the first flexi task it's 2 business days since the item is created.
For the second flexi task it's 6 business days since the item is created.

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Forum|alt.badge.img+2

I again!

somebody help me? :(

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