Symptoms

When registering Salesforce Service Instance, the following error occurs:
“UNSUPPORTED_CLIENT: TLS 1.0 has been disabled in this organization. Please use TLS 1.1 or higher when connecting to Salesforce using https.”

 

Diagnoses

The issue introduced after Salesforce implemented a change to disable TLS 1.0: http://help.salesforce.com/HTViewSolution?id=000232847andlanguage=en_US
 

Resolution

Coldfix is available. Please contact K2 Support.