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TLS 1.0 disabled for Salesforce. Unable to configure/connect to Salesforce from K2.

  • July 17, 2016
  • 0 replies
  • 5 views

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Symptoms


When registering Salesforce Service Instance, the following error occurs:
“UNSUPPORTED_CLIENT: TLS 1.0 has been disabled in this organization. Please use TLS 1.1 or higher when connecting to Salesforce using https.”

 

Diagnoses


The issue introduced after Salesforce implemented a change to disable TLS 1.0: http://help.salesforce.com/HTViewSolution?id=000232847andlanguage=en_US
 

Resolution

Coldfix is available. Please contact K2 Support.