Skip to main content


 

Symptoms


When attempting to load the K2 blackpearl app, the following error is thrown:

This page can't be displayed.
* Make sure that the web address http://apps-{randomstring}.devapps.dev.k2.local is correct
* Look for the page with your search engine
* Refresh the page in a few minutes
 

Diagnoses


Using a loopback address (127.0.0.1 spwfe) allowed the K2 app to load successfully. It was determined that the CName alias for the app domain was sending traffic to a decommissioned server.
 

Resolution

After updating this in DNS and allowing it time to propagate, we were able to load the K2 blackpearl app without any issues.




 
Be the first to reply!

Reply