Symptoms

taking around 20 to 30 minutes to resolve an user thru k2 workspace
 

Diagnoses

Sometimes the Active Directory Domain Controller server can be short on resources (Memory, space, processor) creating the slowness. Other factors that can affect this behavior are the K2 Components.
 

Resolution



Upgrading the K2 BlackPearl server to the latest 4.6.11.2 version resolved the issue.