Symptoms

Tabs not visible in K2 workspace
 

Diagnoses

No one can see any tab (e.g. management console, security etc) in K2 workspace. Most likely an individual user logon ID was added as admin but the person has left the organization and his AD record is gone. Please advise on how we can add the service account so we can start granting people access to processes again.
 

Resolution


Please provide me with the contents of the following tables in the K2 DB

Workspace.Actionpermissions (Clear this table)
Workspace.UserPreference
Workspace.UserProfile