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Some of process instances is not reflecting correct path in the flow chart

  • February 14, 2016
  • 0 replies
  • 3 views



 

Symptoms


Dears,

The process working fine but the path in the flow not correct it is hang in one activity and nothing changed if we action the task.

Noting also “Activity_Instance_Destination” smart object return same flow chart path which is missing the updated
 

Diagnoses


in the session workspace didnt open and after running the cnfiguration analysis it showed that it was healthy. i instructed the customer to restart the whle machine.
 

Resolution

Resolution:
"
Issue resolved after a restart for the whole machine
"