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SmartObject Does not exist

  • August 11, 2016
  • 0 replies
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Symptoms


Issue:
When attempting to open a category in the Context Browser of K2 Studio we see the following error and the category does not open:

SmartObject does not exist on the server.
 

Diagnoses


Diagnosis:

Found orphaned value in the [Category].[Data] table for that specific GUID. Also confirmed that the SmartObject did in fact not exist on the DB via checking the [SmartBroker].[SmartObject] table for that GUID.

Please note this should be carried out with the help of a K2 Support engineer.
 

Resolution


Resolution:
Deleting the orphaned value out of the [Category].[Data] table for the specified GUID eliminated this error.