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Symptoms


SmartActions not working for external email
 

Diagnoses


Hello,

I've configured , but still smart actions not working for external emails.

Regards
 

Resolution

Check to see if the node has been configured correctly populated via the K2 HostServer.config app.

If it hasn't then Its advisable to also do a K2 service restart to get this in sync with the K2 server totally.




 
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