Symptoms

Old server names that have been deprecated are still being referenced within the event viewer and host server logs.
 

Diagnoses

Hi

When you have 2 K2 App Servers that are replaced with new builds added to the farm, yet the old servers are still being referenced within the host server logs as well as the event viewer.

In the event logs you will see the following in reference to the deprecated servers.

Log Name: Application
Source: SourceCode.Logging.Extension.EventLogExtension
Date: 13/10/2016 10:38:15
Event ID: 28039
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Testserver.testlocal
Description:
28039 Could not connect to server
Event Xml:
andltEvent xmlns="http://schemas.microsoft.com/win/2004/08/events/event"andgt
andltSystemandgt
andltProvider Name="SourceCode.Logging.Extension.EventLogExtension" /andgt
andltEventID Qualifiers="0"andgt28039andlt/EventIDandgt
andltLevelandgt2andlt/Levelandgt
andltTaskandgt0andlt/Taskandgt
andltKeywordsandgt0x80000000000000andlt/Keywordsandgt
andltTimeCreated SystemTime="2016-10-13T09:38:15.000000000Z" /andgt
andltEventRecordIDandgt325002andlt/EventRecordIDandgt
andltChannelandgtApplicationandlt/Channelandgt
andltComputerandgtUKK2DEV03.globaldev.localandlt/Computerandgt
andltSecurity /andgt
andlt/Systemandgt
andltEventDataandgt
andltDataandgt28039 Could not connect to serverandlt/Dataandgt
andlt/EventDataandgt
andlt/Eventandgt

Is it possible to stop this error message from appearing.
 

Resolution

To resolve this you will need to contact K2 support as modifications have to be made to the K2 database.