Hi everyone,
I am working on a workflow that the users need to get 3 approvals for one shipment.
After they get all 3 approvals about 1 month, the workflow will send an email to remind requestor regarding this shipment.
I have tried action "Pause Until ...", made it wait about 1 month after users get the final approval, then workflow will send an email to remind. It worked well.
However, the thing is, during the month that workflow waits for reminding users, the approver can rethink and reject that shipment. In this case, the workflow of that shipment should stop waiting and do not send any reminder, but no, the workflow still sends an approval reminder to requestor.
I figured out that the workflow is not completed when we use action "Pause Untill ...". So once the shipment is revised and rejected, the workflow is still awaiting for the next action which we no longer need in this case.
In conclusion, can I use any alternative action of "Pause Untill ..." that will trigger an action "Send Notification" after a specific period? Even the workflow is completed.
I really appreciate any support.
Thanks so much.
