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Symptoms


We moved the staging SharePoint farm to new VM platform, we need to install and configure K2 (single server) on this environment. We lost the license info. We do not have the license key and do not know where to find the system key.
 

Diagnoses


The system key is auto generated during installation. We requested a new license as well.
 

Resolution

Please see the following help articles for more information about System Keys and License Keys.

http://help.k2.com/onlinehelp/K2blackpearl/ICG/current/webframe.html_Generate_System_Key.html_tracksearch=system key
http://help.k2.com/onlinehelp/k2smartforms/ICG/current/default.htm_Setup_Manager_License_Configuration.html_tracksearch=system key




 
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