Hi,
Can anyone tell me where in the K2 out-of-the-box reports can I see if/when an escalation email was sent??
I assumed it would be available under "Process Instances" reports but I cant find any info on the escalation itself.
Cheers,
Ciara
Hi,
Can anyone tell me where in the K2 out-of-the-box reports can I see if/when an escalation email was sent??
I assumed it would be available under "Process Instances" reports but I cant find any info on the escalation itself.
Cheers,
Ciara
Hi Ciara,
Am having the same challenge where you able to create a eport on escalations?
I need to creat a report for SLA management . really need to consume escalation data.
Anticipating your Response
Thanks
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