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Renaming K2 sites caused a "No permissions to consent" error when accessing them

  • August 28, 2015
  • 0 replies
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Symptoms


The client renamed his k2 sites from k2.denallix.com to other.denallix.com and then re-ran the K2 blackpearl Setup Manager so that K2 can pick up the changes. After configuration completed, he saw a "No permissions to consent" error.
 

Diagnoses


The client did not re-run the K2 smartforms Setup Manager to update the SmartForms related settings. This meant that the following web.configs still had the old k2 site URL in the realm value.



"C:Program Files (x86)K2 blackpearlK2 smartforms RuntimeWeb.config"
"C:Program Files (x86)K2 blackpearlK2 smartforms DesignerWeb.config"
 

Resolution

After manually updating the web.config files to use the https://other.denallix.com host header, everything was working as expected.