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Purge workflow data

  • August 18, 2017
  • 12 replies
  • 26 views

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Hi,

when the list item status got completed, that item disappears from the list,

when i check purge data, i can see the item there,

But my client don't need that option, is there any option to bring it back to list.

please help me, i am new to the nintex.

12 replies

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  • Nintex Partner
  • August 18, 2017

Dear, 

What do you mean by item disappear from the list?

Is workflow deleting it?


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  • Author
  • Nintex Partner
  • August 21, 2017

HI Thanks for your reply,

In the list item which are completed and errored will get disappear, and sits in purge workflow data.

The item will automatically move to purge data.. I don't want this to happen.


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  • Author
  • Nintex Partner
  • August 22, 2017

Can anyone guide me about missing list items from the sharepoint list,

only completed and error occured  are getting missed,

when i check purge workflow data , i can see the missed items there


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  • Scholar
  • August 23, 2017

don't you have configured list view so that it filters out completed and/or errored items?

don't you have any other workflow (eg. site one) that runs on a schedule and performs 'maintenance' so that it clears completed items?


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  • Author
  • Nintex Partner
  • August 23, 2017

No i don't have any site workflow that runs on a schedule. After nintex got upgraded i am facing this issue


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  • Scholar
  • August 23, 2017

so you say items were deleted from list? can you see them in recycle bin?

can you post an example what exactly you see in 'purge workflow data' screen?

what filter have you used?

can you clarify what platform are you on?

and details what exactly you have upgraded (form, workflow, former version, new version...)


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  • Author
  • Nintex Partner
  • August 24, 2017

206959_pastedImage_1.png

206966_pastedImage_2.png

You can see all completed and errored  items are present here.

nintex forms and workflow version has changed. no i am not able to see in recycle bin, it will be purge worklow data.


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  • Scholar
  • August 24, 2017

entries you see in 'purge WORKFLOW data' are not list items!

these are, as page name denotes, WORKFLOW data created/generated by the finished workflows.

apart from data for completed and errored workflow instances you can see there as well ones for cancelled instances. note as well that each workflow instance gets its own record in this list, hence you have there two entries for ID=144.

but this is definitely not a reason why you don't see items in source list!

either they are filtered out from you for some reasons (eg. list view setup, permissions...) or they are really deleted and you should be able to find them then in recycle bin then.


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  • Author
  • Nintex Partner
  • August 28, 2017

Thank you Marian for the help happy.png issue resolved


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  • Scholar
  • August 28, 2017

I'm curious what was the problem at the end happy.png

would you mind to share?


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  • Author
  • Nintex Partner
  • August 29, 2017

set item permission was there  after the status is "closed", i moved set item permission above the status closed, now i am able to see all items


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  • Scholar
  • August 30, 2017

great! thanks.