Symptoms

Workflow creator/owner is no longer with business and workflow's created by that user are inaccessible via K2 Designer.
 

Diagnoses

The active directory account responsible for creating workflows has been deleted/deactivated and is no longer accessible. As the owner of the workflow, they are the only user able to access the original workflow design in K2 Designer.
 

Resolution

In situations where the active directory account that created a workflow design is no longer active or no longer exists, several options exist for recovering workflow designs.

1. Download .kprx file through the management console of K2 Workspace, this functionality can be found at Workflow Server -> Processes -> Process Name] -> Versions

Note that a .kprx file can only be opened in K2 Studio or K2 for Visual Studio and will no longer be available in designer.

2. If designer functionality is required, please contact K2 Support and workflow ownership can be manually changed to a different user. Note that only a single user may be the owner of a workflow, therefore this must be done on a case by case basis.