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Nintex Workflow Start Service and Nintex Connector Workflow Queue Service won't start anymore

  • February 20, 2019
  • 0 replies
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Hello,

 

Since three days we have exactly the same problem on two different SharePoint 2016 Farms that are joined in the same domain. One of them is used as a production and the other farm is used as a test system.

 

Both of these windows-services won't start anymore:

•Nintex Connector Workflow Queue Service
•Nintex Workflow Start Service

 

With the information in the Event-Log I wasn't able to find out more details. But it seems that one of the services need access to the SharePoint Config Database. So in my understandig, there is maybe a problem with the permission beacause both Services are running under the Local System.

 

Windows Event-Log entries:

SQL database login for 'SP16_T_Config' on instance '******' failed. Additional error information from SQL Server is included below.

 

Login failed for user '****SEVERNAME$'.

 

The Nintex Connector Workflow Queue Service service terminated with the following error:

Incorrect function.

 

Version: Nintex Forms for SharePoint 2016 - International (4.3.2.0)

 

Until now we don't have recognized any issue or impacts with the workflows. Does somebody knows this problem and have a solution?

 

Thank you in advance.

 

Best regards,

Lucian