Skip to main content
Nintex Community Menu Bar

Nintex sign 404 error

  • December 2, 2019
  • 2 replies
  • 16 views

Forum|alt.badge.img+1
  • Nintex Partner

Hi.

 

I suddenly keep getting this error when using Nintex Sign.

404 - {"error":"404 No element instance found with ID: 572341"}

 

It worked perfectly until now. 

The error occurs at the "Wait for Signature" action. The workflow sends a contract for signature to two parties. This works fine, however the workflow fails and the following actions/steps are never initiated.

How do i resolve this?

 

2 replies

Forum|alt.badge.img+17
  • December 6, 2019

@MRT That is a very specific error code. Can you please log a support ticket here .


Forum|alt.badge.img+1
  • Author
  • Nintex Partner
  • December 6, 2019
Hi. I contacted your support site and it resolved my issue. Apparently the issue had to with the temperary storage location. I changed that and it works now.