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Nintex Forms 2013 does not move documents out of drop off library

  • February 12, 2020
  • 1 reply
  • 7 views

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Utilizing the base form for a content type in a drop off library through SharePoint 2013 my documents will move to their final location when the content organizer rules are met.

 

If I change the content types form template using Nintex forms the document will no longer move with the same properties filled in. After saving the changes through Nintex Forms no dialog shows that it was either "Saved to final location" or "Moved to Drop off library" just sits in the drop off library. Changes are visible to the document in the list and through the properties. Deleting the Nintex Form template and editing the document with the default form while not making changes will save it to final location.

 

Does Nintex Forms not support content organizer rules or is there something else going wrong here?

1 reply

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  • Nintex Partner
  • July 23, 2020

This is the default behavior.

Cause

When you use the SharePoint form it automatically initiates the "Content Organizer Processing" job for the specific document. When you add a Nintex form it doesn't. Which means you'll have to wait for the timer job to run. By default it only runs once per day. When you run it manually you'll see the document will be moved according to the rules you've applied.

 

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