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K2 Mobile can't get worklist item

  • October 5, 2016
  • 0 replies
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Symptoms


Unable to view any worklist items in K2 Mobile.
 

Diagnoses


- Tried accessing andltk2 site urlandgt/k2api/api/worklistitem from mobile browser and desktop browser, and no results are returned.

- For testing purposes, we switched the K2Api authentication in IIS from Windows to Form authentication allows worklist items to be retrieved
 

Resolution

Update K2 Mobile app on mobile devices.