Symptoms

Unable to view any worklist items in K2 Mobile.
 

Diagnoses

- Tried accessing andltk2 site urlandgt/k2api/api/worklistitem from mobile browser and desktop browser, and no results are returned.

- For testing purposes, we switched the K2Api authentication in IIS from Windows to Form authentication allows worklist items to be retrieved
 

Resolution

Update K2 Mobile app on mobile devices.