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K2 Mobile App (Android Version) cannot be installed on Samsung Galaxy View 18.4

  • September 20, 2016
  • 0 replies
  • 5 views

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Symptoms


Unable to install K2 Mobile app on Samsung Galaxy View 18.4

Android Version - Error Message from Play Store - Your device isn't compatible with this version.

Device Information
http://www.samsung.com/us/explore/galaxy-view-features-and-specs/
 

Diagnoses


K2 Mobile app has a requirement for "android.hardware.camera" aka rear facing camera. Without the rear camera, the app will not be allowed to be installed from the Play store.
 

Resolution

Issue has been logged to be fixed in future updates to the app.