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K2 incorrectly adds wrong domain for the user

  • July 16, 2009
  • 1 reply
  • 9 views

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WE have domain A and domain B. I have a role that is the destination for a process.


To this role I want to add a user from domain B. So i search for the user from Domain B. I find him. However when i add him to the role instead of addding him as K2:DomainBUserName it adds as K2:domainAusername . i am not sure why it is adding from Domain A.


 Because of this incorrect domain name the user is not getting the worklist items. Is it a bug? Or is there some setting that is causing our domain to be defaulted to Domain A?


 


Regards,


Deepti.

1 reply

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  • July 16, 2009
Hi,

This is a known issue. Please log a support ticket that your regional support can provide you with the KB article that fixes this issue.

Thanks,