Symptoms

I performed upgrade a k2 upgrade on test environment, I installed the below on k2 server and everything is fine

K2 blackpearl 4.6.11 (4.12060.1731.2)
K2 smartforms 4.6.11 (4.12165.1732.2)
K2 smartforms Control Pack 4.6.11 (4.13180.1733.2)

and I run the below on sharepoint server but I noticed that the release is still referring to the old one " 4.15010.15057.3 "
K2 for SharePoint 4.6.11 (4.13350.1734.2)


 

Diagnoses

after checking the k2 components for the programs and features on the k2 and sharepoint servers it was found that the sharepoint server contained the old version. on the sharepoint server the customer was instructed to run the setup manager from the installation media then select repair
 

Resolution

The respected customer ordered the ticket to be closed after running the setup manager from the installation media on the sharepoint server