Symptoms

K2 error during deployment
 

Diagnoses

We are getting this error when trying to deploy a role we had this installed nbyt gave us error so deleted it from roles and removed it from version and lso from Database but when we go to redeploy it again it gives an error.

Please need to sort this out as soon as possible as this is very urgent for the business.

 

Resolution


The initial issue appears to have been caused by the deletion of entries from the Identity.Identity table . Please note this is not allowed and will leave you in a Unsupported State . We manually fixed this

The second issue appears to be MSDTC . Please see below :

Please see below for details on how the MSTC needs to be setup on ALL K2 and SQL Servers involved

http://help.k2.com/onlinehelp/k2blackpearl/icg/4.6.7/webframe.html_MSDTC.html

Here is a doc that details how to test the connection between components . It makes use of DTCPing … However I would STRONGLY advise you to use MSDTC Tester instead

https://dizzyonsharepoint.wordpress.com/2013/10/17/k2-blackpearl-msdtc-troubleshooting/