Symptoms

Hello, all of the sudden I could not be able to open k2 designer although k2 workspace is working fine.
when I click on designer URL it come up with error "Object reference not set to an instance of an object. "



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More Details



Exception Details:
at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.IIdentityAuthentication(SCConnectionStringBuilder connectionStringBuilder)
at SourceCode.Hosting.Client.BaseAPI.BaseAPIConnection.Authenticate(String connectionString)
at SourceCode.Forms.Controls.Web.SDK.Utilities.ConnectionClass.OpenOrAuthenticate(BaseAPIConnection connection, Boolean asAppPool)
at SourceCode.Forms.Controls.Web.SDK.Utilities.ConnectionClass.GetPoolConnection(String poolConnectionString, String credentialToken, Boolean asAppPool, Booleanand tokenApplied)
at SourceCode.Forms.Controls.Web.SDK.Utilities.ConnectionClass.Connect(BaseAPI baseAPI, Boolean asAppPool, Boolean validateLicense)
at SourceCode.Forms.Controls.Web.SDK.Utilities.ControlsAjaxModule.Initialize()
at SourceCode.Forms.Controls.Web.SDK.Utilities.ControlsAjaxModule.context_PostAuthorizeRequest(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Booleanand completedSynchronously)

 

Diagnoses

fixed the issue by applying coldfix for TFSID=488577.
This is a known issue in SF 1.0.6 and K2 (4.6.7)
 

Resolution

fixed the issue by applying coldfix for TFSID=488577.
This is a known issue in SF 1.0.6 and K2 (4.6.7)