K2 Collobration Tools installation error | Community

Hi, all

I failed to install K2 Collebration Tools, when i click setup.exe, a errir window poped, the error number is -2147024894, my system environment: Win2003 Ent English with sp1, K2 .net 2003 sp3, sps2003, sql2000 with sp4. The attachment is installation error screenshot.

Regards,
karon.

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Hi Karon,

We are aware of the problem and working on a solution. Please take note that the CollabTools you tried to install is NOT compatible with K2.net 2003 SP3. A new service pack release of CollabTools will be released shortly.

Regards,
Ockert

Thanks Ockert. Also, is this compitable information published on the website anywhere else? I suggest we inform everybody information like this, it will be kindly for customers and partners.

Again, thanks very much, Ockert:)

Yes, there's a compatibility matrix available on the Customer and Partner portal - Under the Product Download section.

Regards,
Ockert

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