Symptoms

Installation issue K2 4.7 / database not fully updated
 

Diagnoses

After running the 4.7. upgrade we have seen an issue within the configuration analysis whereby the following error shown:

"1757","2016-09-28 09:48:32","Error","System","2001","ServerStartError","SourceCode.Hosting.Server.Runtime.HostServerEngine.StartHostServer","2001 Error Starting Host Server: Failed to decrypt using provider 'K2ConfigurationKey'. Error message from the provider: The RSA key container could not be opened. (e:appsK2 blackpearlHost ServerBinK2HostServer.exe.Config line 213)","system","172.21.130.19","CMIS-VM-T-APP10:e:appsK2 blackpearlHost ServerBin","1757","846a8284f9a546c0acf5133cd7d452ca",""

 

Resolution

There is a new version of 4.7. upgrade on the portal.k2.com, this should help resolve the issue, if a brand new reconfiguration is ran here.