Howdy!
I'm trying to design a workflow that would allow an approver to Approve, Decline, and request more information.
I'm currently using a State machine containing a Flexi task within a Flexi task to accomplish this
State Machine:
Task 1: Approve
Decline
Request more information (requires comment and then begins Task 2)
Task 2: Confirm decision
Challenge decision (requires comment and then changes the state to go back to the beginning of Task 1).
Is there a way to have the comment from Challenge decision in Task 2 show up in the notification in Task 1?
I'm able to get comment information from the Approver to show up for the requestor informing them that more information is needed and showing the approver's comments
Is there a good way to have the requestor reply back and have that information
Help with a comment feedback loop
+2
there is a 'Last approver comments' common reference variable.
so after the Task2 is responded you can take the comments from there and use it in follow up Task1
+2Hi emha,
Apologies, I'm not seeing a Last approver comments reference to add to the task notification. Am I looking in the correct location?
ah, sorry - it should have been ALL approver comments. it should have been at the top of the list
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