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Forms Loading with blank page and a small blank rectangle

  • January 29, 2016
  • 0 replies
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Symptoms


After migrating the servers to the DR data center, some of the forms (in the SmartForms Runtime environment) were displaying blank with a small rectangle. There were custom themes on some of these forms.

The following error was caught in host server logging:

2025 Error Marshalling SourceCode.Forms.Runtime.ClientServer.GetFormAx, Theme '?' not found
 

Diagnoses


The custom theme being used had not been registered.
 

Resolution

Custom themes need to be registered on a given server where they are in play

http://help.k2.com/onlinehelp/k2smartforms/DevRef/current/default.htm_Deploying_and_Registering_Custom_Themes.html