Symptoms

Customer upgraded to 4.6.9 and received an error when the K2 Server piece is being configured. Customer was able to successfully upgrade the K2 blackpearl and SmartForms/SF Control Pack components but not the SharePoint component. Errors from Installation below:

"1246","2015-03-11 11:10:50","Error","15","15002","ERROR","SourceCode.Configuration.SharePoint15.Config","15002 Deployment Error: One or more items used are not checked in
Guid: '782b90b8-9e44-4e71-8813-1028f3218a56'Name: 'K2 P_D Error Form'DisplayName: 'K2 P_D Error Form'ContextType: 'Form'
Guid: '00051ff0-6a9e-4e1a-8ac6-dc1d6e66e29d'Name: 'K2 P_D Deployment Progress Form'DisplayName: 'K2 P_D Deployment Progress Form'ContextType: 'Form'
Guid: 'facb998e-ec48-435d-8b52-883e6e50640b'Name: 'K2 P_D Processing View'DisplayName: 'K2 P_D Processing View'ContextType: 'View'
","anonymous","0.0.0.0","ber1pcpapp403:D:Program Files (x86)K2 blackpearlK2 for SharePoint 2013 Setup","1246","8b13ab1abe8d497cb1c420cc6f2c1078",""

"1244","2015-03-11 11:09:55","Error","15","15002","ERROR","SourceCode.Configuration.SharePoint15.Config","15002 Deployment Error: ControlType 'Timer' not found","anonymous","0.0.0.0","ber1pcpapp403:D:Program Files (x86)K2 blackpearlK2 for SharePoint 2013 Setup","1244","71c2e99986dd4f21acb0727166c69d99",""


 

Diagnoses

The Forms/Views that were not checked out ended up not being the primary issue.

This Timer ControlType is a brand new control for 4.6.9 Smartforms – so this led us to believe that there was an issue when the SmartForms Control Pack was installed.

 

Resolution

The customer ran a Repair on the Control Pack from the installer and after this, performed a re-configuration of the K2 for SharePoint component and successfully got through the installation.