Skip to main content


 

Symptoms


Error reported by the K2 COnfiguration Analysis tool after upgrade
 

Diagnoses


The following errors are found within the config analysis:

Installation Health
-------------------
Results are based on install done on: 3/19/2015 1:18:24 PM
Analysis Result: Failed.

The following errors were logged as part of the install:
File 02:softwaremicrosoftinternet explorermainfeaturecontrolfeature_restrict_about_protocol_ie7devenv.exe.config not found. Could not update node 'sourcecode.configuration emplateConfigFile'.

File 02:softwaremicrosoftinternet explorermainfeaturecontrolfeature_restrict_about_protocol_ie7devenv.exe.config not found. Could not update node 'sourcecode.configuration emplateConfigFile'.

The following warnings were logged as part of the install:
Session Manager PendingFileRenameOperations:
??C:Users*****************************************??C:Users****************************************, , ??
??C:Users*****************************************??C:Users****************************************, , ??

The following warnings were logged as part of the install:
System reboot required

The following warnings were logged as part of the install:
Error recursively copying VS template copy

The following warnings were logged as part of the install:
Error recursively copying VS template copy

The following warnings were logged as part of the install:
Copy these files manually and reset Visual Studio with '/Setup' command.

The following warnings were logged as part of the install:
Copy these files manually and reset Visual Studio with '/Setup' command.

URL file://C:/Program Files (x86)/K2 blackpearl/Setup/Log/InstallerTrace150319_1.log, : Text Click here to open trace log
Duration: 0 seconds
 

Resolution

Open the Source folder of the K2 blackpearl Setup Manager ( where it was run from ). Rename the Product.config file to Backup_Product.config. Then rename the Patch.Product.config to Product.config and the run the Setup.exe. This will force the installer into patch mode, and only apply the relevant changes without overwriting any environment settings. Please change the files back to original names once installation has completed.




 
Be the first to reply!

Reply