Symptoms
The client gets an error"Error refreshing service instance" on sharepoint when they try to regenerate smartobject that are not in sync on their document library.
Diagnoses
The client will try the workaround mentioned on the below link and provide an update:
https://help.k2.com/kb001711 >>
https://support.office.com/en-us/article/Turn-scripting-capabilities-on-or-off-1f2c515f-5d7e-448a-9fd7-835da935584f
Resolution
Issue was resolved by regenerating the smartobjects using a user with high permissions
