Error initializing user manager. View the log for details

Hi,

I am getting the below message when I am trying to start the K2 Service through K2.Net 2003 Server.

K2.net Server Version 3.5140.1.0 (Service Pack 2a)
------------------------------------------------------------
Server starting
Loading .NET Framework v1.1.4322
Framework loaded successfully
Service started under PFIZER-WKF-K2Administrator
Sql initialized successfully
Server: wf-dev, Database: K2
Socket initialized successfully
Worker initialized successfully
Evaluating License Key
K2.net Evaluation Version. Expires on 12/8/2006 12:00:00 AM
ThreadPool initialized successfully
Error initializing user manager. View the log file for details
String cannot have zero length.
Exiting Server

Let me give you a background of my case.

Web, K2 and Database are on the same server and now I am trying to install K2.net 2003 on new server so that I can take out the K2 from the earlier machine so that I can test the Kerberos authentication. I am trying to simulate the production environment where Web Server, K2 Server and Database Servers are on 3 different machines.

I am currently working on single sign on for my production environment and facing issues while doing so and unable to resolve the issues.

Below are the details of my K2.Net 2003:

1. Which Operating System are you using? What Service Packs?
Windows 2003 Server Enterprise Edition w SP1

2. K2.net 2003 version
K2.net 2003 with SP2a

3. Are you using K2.net Server and Service Manager on the same machine?
Yes

4. Any specific information in the error log ('C:Program FilesK2.net 2003BinK2Error.txt' by default)
09-11-06 05:50:13 K2Server.Start: String cannot have zero length.
at K2Server.OnStart(String[] args)


5. Is your K2.net 2003 Server machine physically logged on to your domain?
No I am not using a Domain Model for this Environment to mimic my client's setup. They have successfully installed K2 onsite in this manner.

6. Under which user is the K2.net 2003 Server Service running?
My service is configured on Administrator s account.

Any ideas?

Thanks,
Vinod

Hi Ockert,

Sorry for my overlook.

I am using the Domain Model for User Authentication and SQL Server for User Authorization.

Thanks,
Vinod K

If you use AD for User authentication, you need to be logged in on the domain and run K2Server under a domain account i.e. a user with permissions to query AD. Local Administrator will not have the necessary permissions to query AD.

Regards,
Ockert

Hi Ockert,

No luck. K2 Service is running on the account which is a domain administrator.

Now, when I start the K2 service from Services window, it is starting and when I try to expand the server in K2 Service Manager, it is throwing Server Not Initialized.

Can I have any other suggestions to make the service up and running?

Thanks,
Vinod K

Hi,

I have installed the SP3 over SP2a and now my K2 server is up and running. I do not know why it did not work on SP2a and how it is working after i applied the SP3. Can anyone try to explain the logic behind this?

Now, i am facing another issue. I am unable to open the solutions that were created on the earlier version.

Any Suggestions...?

Thanks,
Vinod K

Sorry, no idea why it would work under SP3 but not under SP2a.

What is the error you're getting when opening the old solution files? I assume you are talking about your K2.net Studio solution files.

Regards,
Ockert

komanduriv:

I am using the Domain Model for User Authentication and SQL Server for User Authorization.

Vinod, how are you accomplishing this? What User Manager are you using?