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Symptoms

 


When trying to send an email from a Smartform, the following error occurs.

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Authentication required. 

Emails from Workflows are able to send. 
 

 

Diagnoses

 


N/A
 

 

Resolution

From the Workspace > Environment Library, we set the Mail Server field as default and removed the port number from the value such that:
from: MAIL SERVER]: PORT]
to: bMAIL SERVER]

 

 



 
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