Skip to main content
Nintex Community Menu Bar

Error in Send e-mail action Smartforms

  • July 22, 2016
  • 0 replies
  • 9 views

Forum|alt.badge.img+12


 

Symptoms

 


When trying to send an email from a Smartform, the following error occurs.

The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Authentication required. 

Emails from Workflows are able to send. 
 

 

Diagnoses

 


N/A
 

 

Resolution

From the Workspace > Environment Library, we set the Mail Server field as default and removed the port number from the value such that:
from: [MAIL SERVER]:[PORT]
to: [MAIL SERVER]