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Symptoms


PDF created using the PDF Converter SmartObject includes the error below:
An unexpected error occurred while attempting to execute a server-side operation.
>0] error (error)

 

Diagnoses


Occurs when the Runtime site is set to use Windows authentication.
 

Resolution

1. Set the Runtime site to use Forms authentication

2. Create a duplicate runtime site specifically for PDF generation that uses Forms authentication. Kindly refer to this KB article on how to configure a secondary runtime site: https://help.k2.com/kb001332




 
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