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email notification not received

  • December 13, 2019
  • 2 replies
  • 20 views
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I have a field 'submit' as check box. I set two Runif in the workflow.

 

#1. If 'submit' is checked, it sends email to TeamA and 'cc' to TeamB.

#2. If 'submit' is unchecked, it sends email to TeamB and 'cc' to TeamA.

 

The #1 is working. Everyone received email if submit is checked.

But the #2 is not working.  Nobody received email if submit is un-checked.

 

I checked the workflow histry, it showed complete and 'Send notification'.  

Appreciate if anyone can help

    2 replies

    Simon Muntz
    Nintex Partner
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    • Simon MuntzNintex Partner
    • Nintex Partner
    • December 16, 2019
    Hi,

    I personally would use a switch action to go down the correct path but if you want to use RunIf actions put a log in history action in it to make sure that it is being run for testing purposes.
    We provide Nintex Training & Consulting - https://www.definiti.com.au/
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    • kunalpatel
    • Scholar
    • December 16, 2019

    @Jen20 ....why to use 2 RunIf instead of using set a condition action? Since it's a checkbox, it has Yes/No value (in w/f it will be True/False)....so if the condition is true then send email to team A and CC team B or else send to team B and cc team A.....it's simple :)

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