I have a SharePoint list where users are creating escalations to be worked. The user fills out the form. I have a Submittal Workflow that submits a notification email to the submitter and to myself when a new item is submitted.
That is my call to action. I then go into the list, edit the item, and assign it to an analyst to work. I have a 2nd Workflow called Email Assignment which I want to fire off. I have a field called Reviewer Assigned where I'm looking up the person via our SharePoint directory. I want an email to generate to the submitter and the assignee alerting them that the item has been assigned. I had built this and it works.
However....
Any time the ticket is being modified for any purpose, to update notes, put it into a "needs more info" status, the Email Assignment Worfklow is triggering again.
How can I set up my workflow such that the Email Assignment workflow only triggers the first time I enter something into the field "Reviewer Assigned."
Thanks,
Jamie
